APS Jobs
- Who: APS Jobs
- Product: Website search interface design
- Why: The APS Jobs website search interface
- Activities: Stakeholder discussions, personas, scenarios, prototyping, usability testing, UI design
- Tools: Axure
- Role: UX designer, UI designer
Background
APS jobs (Australian Public Service) refer to employment in Australian Government departments and agencies, where staff are employed under the Public Service Act 1999. As a major national employer, the APS provides services to the public, develops policy advice, and manages various federal programs.
Problem
The job search interface was key to the APS jobs website. However, the entire website, as well as the search interface, was getting tired. On short notice I was asked to rapidly develop a design to present to stakeholders to signify a future state.
Solution
I met with stakeholders to understand who used the product and why. Simple personas and scenarios were developed during the meeting.
I recorded the interface’s features and how it worked, then iterated 5 designs. I usability-tested the designs with internal staff who would use the product and integrated feedback.
The final design allowed the user to toggle between basic and advanced search. The design incorporated advanced functionality to create flexible search parameters that the user can easily adjust on the fly. I was able to complete the rapid prototype within 6 hours.
